INDIVIDUAL VALUES, TEAMWORKING AND KNOWLEDGE MANAGEMENT – A SYSTEMATIC LITERATURE REVIEW

Resumo

The purpose of this paper is to identify the relationships between teamwork, knowledge management and human values, categorizing the studies focused in the interplay of these three variables, with a focus on their appliance to the industrial shop floor context. By doing so, this paper seeks to identify literature gaps to be explored in subsequent researches. The research method adopted was a systematic literature review from databases related to the teamwork, knowledge management and human values published in periodicals from 2000 to 2015. Thirty-five open categories were initially identified in the interplay of the three variables, with the vast majority of them emphasizing the relationship between two of the three variables. Lately, these original categories converged to nine axial categories or different areas of research. By applying the above-mentioned methodology, it was possible to identify one main gap in the literature, synthetized by the question bellow, but with potential to be deployed in many research questions for further development: How team member’s values influence teamworking design and management in order to maximize the effectiveness of knowledge management practices on the shop floor?